Heart’s Home USA maintains the highest level of privacy concerning our donors’ contacts and fund information.
All contact information is used for internal purposes only and never published. Note that contact information is required by the IRS in relation to contributions but is not for public inspection.
Heart’s Home USA guarantees that the identity of any person who contacts us through this Website is kept confidential. Heart’s Home USA does not sell, trade, or share its donor list with any other organization.
Those who choose to register through sponsorship forms on our website may choose to give us certain contact information (such as their email addresses). These features may also request optional demographic information (such as zip code or age). Unless you contact us to desagree, we may use these data to send you additional information about Heart’s Home USA and its programs. Your voluntarily provided contact information may also be used to contact you if necessary in order to resolve customer service issues.
In some cases, our website resorts to securely encrypted contribution response forms for users who choose to fill in these forms to provide information, request information, and make donations. We collect the user’s willingly submitted contact information (such as email address), and financial information (such as a credit card type, number, and expiration date). Contact information from these response forms is used to process donations, provide receipts and other information about Heart’s Home USA to our customers. The user’s contact information is also used to get in touch with him/her if necessary in order to resolve customer service issues. Financial information that is collected is used to bill the user for donations pledged.
In any cases, users may readily opt-out of receiving future communications; by contacting Heart’s Home USA. Besides, this website offers its users the possibility to remove their information from our database not to receive future communications or our services; as well as in order to change or modify any information previously provided.
When contacting us to change your status, be sure to include any information that would help us identify you on our lists, such as the complete contact information (name, postal address, telephone number, and email address).
Heart’s Home USA Security Policy
When the user fills in response forms requesting confidential information (such as the credit card numbers) on Heart’s Home USA’s website, our server resorts to an Internet security protocol known as “Secure Sockets Layer” or “SSL.” This is a certification and encryption technology designed to make using your credit card as safe as possible on the Internet.
Statistically speaking, independent agencies report that using a credit card on the Internet through SSL is far safer than submitting your credit card to a clerk in a grocery store, or over an open telephone line. According to these agencies, there are no recorded instances of someone “breaking” SSL encryption and using credit card information stored therein for fraudulent purposes.
The SSL technology depends on secure Uniform Resource Locators (URLs) which are certified by a certifying authority such as Thawte . Secure URLs always begin with “https://” rather than “http://” and if you are using one from a browser that recognizes SSL (including, among others, Netscape Navigator, Microsoft Internet Explorer, AOL’s version 3, and Spyglass), you will generally also receive a preceding message and/or see a symbol, such as a lock, that certifies that you are on a secure page. Any information you enter on such a page is encrypted at your browser, sent over the public Internet in encrypted form, and then de-encrypted at our servers.
If your browser does not support the SSL technology, you will receive an error message when trying to have access to our SSL page.
Once we receive your credit card information, it becomes available to a small number of trusted Heart’s Home staff members who have been especially trained in processing this information.